Shipping Policy

All orders are processed within 1–3 business days.

Estimated Delivery Time

• 7–15 business days for most countries

• Additional time may occur due to customs delays, peak seasons, or courier limitations

Once your package ships, you will receive an email with a tracking number.

Incorrect Address Disclaimer

Customers are responsible for providing accurate shipping information.
Zalonor is not responsible for lost or undeliverable packages caused by incorrect or incomplete addresses.

Lost, Delayed, or Stolen Packages

If a package is delayed, lost, or marked as delivered but not received, please contact support@zalonor.com, and we will help coordinate an investigation with the carrier.